24/7 Support

Award Winning Customer Service

Capital Bankcard Agent Office

24/7 customer service is available to current merchant account holders at 1-888-655-1653.

Capital Bankcard was established in 1998 and has become one of the largest, and most respected merchant account service providers in the country. Capital Bankcard can help businesses of all sizes find the right solution for their processing needs, but what we are most recognized for is our dedication to customer service. Capital Bankcard merchant accounts are offered directly by Planetauthorize.


Bill Pro / National Merchants Association Agent Office

24/7 customer service is available to active merchant account holders at 1-888-888-4009.

Merchant Focus is a full service Merchant Account provider, providing the ability to accept credit card payments for Internet, mobile, mail/phone order, and retail businesses. Merchant Focus is dedicated to providing the highest level of service in the industry. Merchant Focus merchant accounts are offered directly by Planetauthorize. Merchant Focus Provides merchant accounts to USA and Canadian merchants.

Merchant Account Information

Fraud Prevention

Understanding PCI Compliance

Merchants can reduce their exposure to risk by using Planetauthorize's Integration API, Recurring Billing, Customer Vault, Merchant Defender™ or CertifyPCI™ service.


PCI Document Library

Data Security Services

  • CertifyPCI™- is an in-house automated web-based tool that provides an easy way for merchants to satisfy their Payment Card Industry (PCI) compliance requirements
  • Customer Vault™- store your customers' sensitive payment information on our secure servers
  • iSpyFraud™/FraudSensor.Net™- Identify, manage and prevent suspicious and potentially costly fraudulent transactions
  • Recurring Billing- enables merchants to manage the process of billing their customers on a periodic basis.
  • Merchant Defender™- eliminates clear text credit card information from a merchant's environment, regardless of their processing method

Online Support

Planetauthorize merchants have access to our online HelpDesk and Knowledgebase. Merchants can submit and track open support tickets and review ticket history. The Planetauthorize HelpDesk is available 24/7.

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Special Offer

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